Larry H. Miller Honda Boise

"Exceptional Customer Service"

When we purchased our 2009 Honda Accord, it was primarily because of our salesman Ryan Crum. Ryan was welcoming, genuine and went out of his way to make sure we got our car and were completely satisfied.  I would recommend Ryan in a heart beat!

During the Spring of 2009 I had to bring in my Accord several times to the dealership for service.  Under normal circumstances, one would not find visiting their car service department as an enjoyable feat, especially if you are a woman.  However, upon each visit Brad Varland greeted me with a smile, treated me with the utmost respect and provided exceptional customer service. 

Thanks to Ryan and Brad for going above and beyond! I couldn't have been more impressed! And also to Larry Miller, as I believe the integrity of their employees is also a testament to the company. Keep up the good work!

Sincerely,
Chantayn Winner

Chantayn Winner

"Blown Away by Service Staff!!!"

This past weekend I took my CRV in for it's first service visit in Idaho (I bought the car in Austin, Texas before moving up here). I was blown away by Matt Beard and the entire staff in the service department! They were so nice, helpful and...happy. I think I was expecting the same apathy I used to get when I took my old car in for its oil change, but I was pleasantly surprised by everything from the greeting to the price. You guys rock and I'll definitely be making the drive from Ketchum to see you again, in about three to five thousand miles! Please pass this message on to whomever might like to hear what a great job you guys are doing. Thanks again, Amber G.

Amber G

"Excellent Customer Service"

I recently had the service department take care of some warranty work taken on my Honda Odyssey. I'd like to praise them for keeping us apprised of the status of our vehicle and for the excellent customer service we received from them. Matt Beard and associates (I apologize for not taking note of names) went above and beyond in their care of us and our vehicle. I was thoroughly "wow-ed!" by their service to us. Thanks, Paula M.

Paula M

"Pleasant Experience"

Tim -- Thank you for your follow-up.  I was just describing today how pleasant we found the experience at Larry Miller Honda.  It's unusual to find such an experience at a new or used automobile sales establishment, but you and your team really made it pain-free.  I'm having so much fun driving my son's Element that he may never actually get it.  Thanks again,
Kevin S.

Kevin S

"Great Service Experience"

Dear Candi,

I would like to send my personal thank you note for the very great service I received from you for my CRV's "30k" service. Experience was great (explaining the details of the service and what needs to be done, great pricing as well) and I really, really appreciate how you took very good care of my baby (no scratches or anything).

My CRV has passed its 3 year warranty period and earlier I said to myself that after the warranty period. "I'll just go elsewhere (like one of those lube shops)", but since I really feel at home at Larry Miller Honda, why go elsewhere, right!

Again, thank you very much for the wonderful and very personal service. See you again in 3 months or 3000 miles, whichever comes first".

Dennis Borgonos, Boise

"Great to work with!"

Rhonda,

Both you and Ryan were great to work with. I'd do it again. I 've bought a number of cars over the years and this was the easiest. I felt I knew everything I needed to know about the car and its associated costs (via the Costco program). The pre and post delivery service (checklist) is nice to see also. Very thorough. The car washes will be great .

Thanks again for everything,

Brian Efaw,Boise, ID

"Pleasant Experience"

First of all , I LOVE My New Truck .It was such a pleasure to drive that when I left Boise I had no intension's of driving straight through to Medicine Hat but once on the road it was such a pleasure and the roads were clear I drove through . .Bruce , do me a favour and thank Rhonda for me again as clearing US customs took all of 5 minutes or less the rest of the time was with Canadian customs . Also thank Jean , in the Service Dept , for me as it was a pleasure doing business with him and I feel really badly  about leaving without saying thank you in person . All in all it was great doing business with you and your associates at Larry Miller Honda as well as being quit profitable and I'd do it again in a New York minute . If you have not heard from any potential clients its not due to lack of support from this end .I have told numerous acquaintances of how easy and straight forward it was dealing  with you  and the Larry  Miller  Honda Organization  .  The only reluctance  I hear  is  the distance  and  the  72 hour  wait  period  at the border . What ever magic Rhonda used we know that the 72 hours is not a hard and fast rule . For me the cost of  flying into Boise and picking up a vehicle and driving home was easily covered in the difference between the Canadian and US  price . If the price differential does not change any time soon I may just make this an annual event . Seriously though it was pleasant experience and I have no regrets .
Thanks again Bruce.

Clay Coffey,Medicine Hat, Canada

"Very Nice People"

Very nice people-
Very nice setup
Very clean
VERY helpful
Fun purchase!

    Thank you!

Vicky and Ed Lima,Spokane, WA

"Incredible Experience"

Ruel helped me get out of a bad situation.  I am honest when I say I though no one could help me.  Thank you Larry Miller.  Especially thank you Ruel and Rhonda. This has been an incredible experience.

Stacy Wallace,Meridian, ID

"My Purchase Experience Coming From Canada!"

1.  Rhonda was very helpful and honest!

2.  Everything was explained to me either over the Internet/email or over the phone.

3.  The vehicle was delivered exactly as promised.

4.  I will recommend Rhonda and Larry Miller Honda to all my friends and fellow Canucks!

All the best!

Mike Niemans,Canada

"Good Experience"

I had a good experience purchasing my car from Rhonda.  She told me what to expect and got me the car I was looking for.  Every time I have returned to the dealership she has greeted me by name and asked how the car is doing and if I am still happy with it.  I have recommended the dealership and her personally to friends who are looking to purchase a new vehicle.  I would gladly purchase another car from her.

Steven Barnes,Mountain Home, ID

"Great customer service!"

We have had a great experience with Larry Miller Honda of Boise. We were treated with the up most respect and friendliness by your staff, in particular our salesman Roy. After we purchased a used car from your lot we got home to find a puddle of transmission fluid in our driveway. Roy  made sure we were taken care of, our incident occurred over Memorial Day weekend so our problem could not be fixed until after the holiday. Roy  made sure we were taken care of first thing Tuesday morning and was there to see that we were in fact taken care of. He has made such a great impression on my wife and I we will only buy our future autos from Larry Miller, and we will always ask for Roy. Thanks for having a incredible staff.

Troy LeBeau,Boise, ID

"That Right There Shows Me He Cares About Me And My Car"

1st off want to thank Matt B and Jason for the amazing work they did with my car after finding an issue with the arms fo the car and issue with my tires.  Jason took me in the back and showed me the issue with the tires cupping so I could understand what he was talking about.  When replacing the tires for the issue there was a loud sound coming from my driver side right tires and didnt feel comfortable driving my Honda back to the service department.  Matt came to my house after hours to find out what the issue was on his own time to make sure my car  was safe to drive to the service department to get fixed.  That right there shows me he cares about me and my car wanting to make.  I had the pleasure of Meeting Jeff Beese who is amazing!  He talked with me about my car.  He talked to me as a person.  He asked questions and asked if I understood what he was explaining.  That made me feel valued.  I want to thank all three fo them from the bottom of my heart for understanding me and making sure it was a great experience at the Honda Service Department--Matt for coming to my house after hours, Jason for taking a big job and getting it done is less than 1 hour, and Jeff for talking with me.

Brandi